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L
LINewYorkLI
Participant
February 23, 2012
Question

Eligibility Verification for Students & Teachers is DOWN. www.identit-e.com

  • February 23, 2012
  • 3 replies
  • 2873 views

www.identit-e.com is consistently down.

It is absolutely impossible to submit verification.

I have tried 6 times since yesterday.

All 6 attempts failed.

The site is so slow it barely loads at all.

Uploading an attachment always results in a time-out error.

I would appreciate it if this issue would finally be resolved.

Thank you.

This topic has been closed for replies.

3 replies

W
wdougspencer
Participant
May 4, 2012

Contact:

Customer Service

Identit-E, LLC

Veronika Drake
Kundendienst
Identit-E, GmbH

vdrake@identit-e.com

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
May 4, 2012

Wdougspencer the issue you are replying to was resolved some time ago.  Please see your original thread at http://forums.adobe.com/message/4380108#4380108 regarding your solution.

W
wdougspencer
Participant
May 4, 2012

Glad to know I'm not the only one...considering I have been trying since March 30th and this is the worst experience I've ever had in my life when it comes to customer service.  I wonder how many students are failing because of this.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
February 23, 2012

LlNewYorkLI I would recommend subscribing to the thread at http://forums.adobe.com/message/4225135#4225135.  I will continue to update the thread as we receive updates from Identi-e.

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