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Participant
September 13, 2017
Question

Email contact for complaints re Adobe employee unprofessionalism

  • September 13, 2017
  • 4 replies
  • 1179 views

My company is being harassed and threatened by an Adobe account manager and need to have an official, private email address by which I can register this complaint at a high level. I could find no such information on the Adobe website.

Thank you.

This topic has been closed for replies.

4 replies

Participant
August 18, 2022

Hi, I was working in Noida India Customer Support and i can see the people there might be leaking adobe personal inforation to fake tech support in india I have heard and seen that by the traniner called sanjeeta kandpal she was saying she made huge profit when adobe allowed work from home 

John T Smith
Community Expert
Community Expert
August 18, 2022

This is a public forum, nobody here can help with that... contact Adobe

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

ProPubAuthor
Participant
September 13, 2017

Have received several unsolicited calls regarding CC business vs. personal license consolidation. The agent was rude, unprofessional and threatening as I do not accept unsolicited calls. I refuse to deal with this person and would like to make a complaint to someone who will take it seriously and deal with the situation, such as a superior etc.

I did a Google search on the person's phone number and it appears that I am not the first to experience this as several people reported the same issue. The number and email contact seem legitimate Adobe and not that of a scammer that I first suspected.

Kanikas
Community Manager
Community Manager
September 13, 2017

Could you please share the email and contact number in a private message?

Thanks

Kanika

Kanikas
Community Manager
Community Manager
September 13, 2017

Hi,

We're sorry for the inconvenience!

I see you have an active Creative Cloud for teams subscription. Is this regarding the same?

Could you please share some more details so that we can help you with this.

Thanks

Kanika

John T Smith
Community Expert
Community Expert
September 13, 2017

As far as I know, there is no such email

I've never been there, but I think Adobe has a Facebook page

Or Google to find the Corporate address and send a paper letter, with all the information, to the CEO