Empêcher l'installation forcée de Substance 3D

Bonjour,

Creative Cloud essaie régulièrement de télécharger et installer Substance 3D, alors que je n'ai rien demandé et que je n'ai pas l'utilité de ce soft.

A chaque fois j'annule le download... et il se relance quelques jours plus tard 😕😕

Y-a-t-il un moyen de désactiver cette fonctionnalité ?

Merci !

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Correct answer kglad

no matter what you think/know you have, you need to confirm it's also what adobe thinks. so, assuming you checked your account.

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Community Expert

check your account and make sure you do not have a substance 3d plan, https://account.adobe.com

Participant

Hello,
I have the Photography package, but Creative Cloud keeps trying to install a trial version of Substance 3D.

Correct answer

Community Expert

no matter what you think/know you have, you need to confirm it's also what adobe thinks. so, assuming you checked your account.

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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