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Participant
July 15, 2019
Answered

Encore / CS6 is completely gone and I need it!

  • July 15, 2019
  • 1 reply
  • 515 views

I am a videographer. I don't like making DVDs, but it's an unfortunate necessity for my business when shooting small town events.

I signed up for CC 4 years ago, primarily so I could get Encore, even tho it was no longer being updated. I have now spent over $1000 to be able to use the outdated software.

I recently got a new computer and while trying to put all of my overpriced programs on, low and behold, CS6 / Encore is no longer available for download anywhere.
Contacted customer service chat and after about 2 hours, their conclusion was that I would have to find someone else for DVD authoring services.

I'm not asking for an update. Not even complaining about the money I've had to invest in outdated software, but just removing it without any warning or solution is unacceptable and shady business practice. I rarely care about updates, yet I have to pay for them monthly. If the update is "whoops can't use that valuable service anymore" then we have a big problem here.

If anyone has a solution or a company referral that cares enough about it's clients to let them have the services they pay for, please let me know. Any help would be greatly appreciated and I doubt I'll be dealing with Adobe much longer at this rate.

This topic has been closed for replies.
Correct answer John T Smith

Alternatives to Encore https://www.videohelp.com/software/sections/authoring-bd-hd-dvd

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 15, 2019
Participant
February 13, 2020

Yeah, Adobe is the scummiest companies out there.

 

I purposly switched to the monthly subscription because Adobe said "All your old versions will always be available."

 

Anyone hear of any class action lawsuits forming to combat that shady techniques?

 

Also, I heard they did this because they we even bigger scumbags and weren't paying Dolby the proper amount based on their contract, so now we can't use Dolby either.

 

Everyone should find alternatives like Davinci Resolve because you shouldn't operate like a bunch of scumbags.