Encore / CS6 is completely gone and I need it!
I am a videographer. I don't like making DVDs, but it's an unfortunate necessity for my business when shooting small town events.
I signed up for CC 4 years ago, primarily so I could get Encore, even tho it was no longer being updated. I have now spent over $1000 to be able to use the outdated software.
I recently got a new computer and while trying to put all of my overpriced programs on, low and behold, CS6 / Encore is no longer available for download anywhere.
Contacted customer service chat and after about 2 hours, their conclusion was that I would have to find someone else for DVD authoring services.
I'm not asking for an update. Not even complaining about the money I've had to invest in outdated software, but just removing it without any warning or solution is unacceptable and shady business practice. I rarely care about updates, yet I have to pay for them monthly. If the update is "whoops can't use that valuable service anymore" then we have a big problem here.
If anyone has a solution or a company referral that cares enough about it's clients to let them have the services they pay for, please let me know. Any help would be greatly appreciated and I doubt I'll be dealing with Adobe much longer at this rate.
