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Participant
October 19, 2013
Question

Encore is still listed as being installed even though I removed it

  • October 19, 2013
  • 1 reply
  • 376 views

I uninstalled premier pro to re-install it with encore as suggeted on the forum in order to write to a DVD.  I cannot re-install it because it thinks that it is already installed on my comupter.

Please help.

Thank you.

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1 reply

Jeffrey_A_Wright
Legend
October 19, 2013

Kid2020 which operating system are you using?  What process did you go through to remove the previous installation of Encore?  Finally I would recommend reviewing Creative Cloud AAM lists Applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html which lists several possible solutions to your current difficulties.