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chapper2
Participant
November 13, 2015
Answered

EnglishJapan disc problem

  • November 13, 2015
  • 1 reply
  • 463 views

Installation for CS6 is asking for EnglishJapan disc, which does not exist. I am installing from a disc. I have deleted all existing Adobe software, run the Creative Cloud Cleaner, and rebooted at each step. Still unable to install. Any advice?

    This topic has been closed for replies.
    Correct answer Ned Murphy

    try downloading the installation files:  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    November 14, 2015

    try downloading the installation files:  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

    C
    chapper2Author
    Participant
    November 14, 2015

    Dear Ned

    Yes, I started down that path immediately after posing the question. I am currently installing and the installation has certainly proceeded further than it did from the disc.

    Many thanks and best wishes

    Mike.

    C
    chapper2Author
    Participant
    November 14, 2015

    Looks to have worked. Many thanks.

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