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cph2
Participant
July 15, 2014
Answered

Enter Serial Number after trial period

  • July 15, 2014
  • 2 replies
  • 215 views

I have Adobe Photoshop Elements 12

It was installed on a Windows 7 Pro OS.

Trial period is over.

I want to enter the serial number from the box.

There are no instructions on how to do this. I tried various methods ... Photoshop elements appears to demand that I purchase. Photoshop premiere elements does the same. Nothing obvious.

Please provide DETAILED (ie. for stupid person like me who cannot do this because it is not obvious) Instructions. Step by single step. That way I can do this AND others can leverage the information.

PS. This website does not work on IE8, IE11. Only on Chrome. Not cool as it has taken me 1/2 hour to create this discussion topic.

    This topic has been closed for replies.
    Correct answer cph2

    The CHAT worked well ... talked with Sales and they then transferred me to Tech support.

    Steps required:

    Step 1: Launch PSE12 and select Photo application

    Step 2: Click on "License this Software"

    Step 3: Login using Adobe ID (create one first)

    Step 4: Enter Serial Number

    2 replies

    kglad
    Community Expert
    Community Expert
    July 15, 2014

    go here, Adobe Photoshop Elements 12 - FAQ

    and click the chat option if you can't find your software setup screen.

    cph2
    cph2AuthorCorrect answer
    Participant
    July 15, 2014

    The CHAT worked well ... talked with Sales and they then transferred me to Tech support.

    Steps required:

    Step 1: Launch PSE12 and select Photo application

    Step 2: Click on "License this Software"

    Step 3: Login using Adobe ID (create one first)

    Step 4: Enter Serial Number

    kglad
    Community Expert
    Community Expert
    July 15, 2014

    you're welcome.

    p.s please mark helpful responses.

    Ned Murphy
    Legend
    July 15, 2014

    If you open PSE12, what does the window look like... can you show a screenshot?