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Participant
March 14, 2017
Answered

Enterprise+Personal Licensing

  • March 14, 2017
  • 1 reply
  • 843 views

My company recently went full ham on enterprise deployment for Acrobat DC, which sounds great; until I realize (and am informed by Adobe's support team) that I have to manually and constantly switch Adobe ID logins between Photoshop [licensed to personal Adobe ID] and Acrobat [enterprise license].  At the moment, this is moronic.  Maybe somebody out there has a solution; but I'm betting it's 'working as intended'....

Just seems a bit farcical that Adobe couldn't figure out how to make an enterprise solution for Acrobat play nice with personal subscriptions to the more esoteric (for enterprise) applications.

This topic has been closed for replies.
Correct answer John T Smith

Working as intended is correct

You as an individual (A) and you using your enterprise license (B) are two completely different people to the Adobe license

One computer may not have two people signed on to accounts at the same time

So, as you have found, 'A' must sign out so 'B' may sign in

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 14, 2017

Working as intended is correct

You as an individual (A) and you using your enterprise license (B) are two completely different people to the Adobe license

One computer may not have two people signed on to accounts at the same time

So, as you have found, 'A' must sign out so 'B' may sign in

Participant
March 16, 2017

Thank you for the reply, sir.  I still find it ridiculous given the enormously widespread popularity of .pdf and Acrobat in the business world; and the narrowed focus of the other Adobe applications; that there was not a business case for creating an entirely different licensing method for Acrobat.  I suppose Adobe ran the traps on that and decided against it- who am I to judge; this is the only significant complaint I've had after years and years of experience with Adobe's programs, so I suppose they're doing something right.

Participating Frequently
January 20, 2020

I have the same problem, and find it enormously frustrating. Still no solution as of January 2020.