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Participant
March 29, 2020
Question

[Enterprise] Photoshop and Illustrator suddenly started prompting me to buy or start a trial

  • March 29, 2020
  • 1 reply
  • 199 views

I started using Photoshop and Illustrator with Adobe for Enterprise plan since Mar 19. They were working yesterday, but when I opened them this morning the apps prompted me to buy or start a 7-day trial.

 

I asked my instructor about this and tried to:
-re-sign in
-restart my laptop
-uninstall and reinstall the apps
None of them worked.

 

Does someone have any idea of what to do?
Thank you.

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1 reply

Nancy OShea
Community Expert
Community Expert
March 29, 2020
Nancy O'Shea— Product User & Community Expert