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Participant
April 25, 2022
Question

Erro 21 on adobe xd (help me)

  • April 25, 2022
  • 2 replies
  • 244 views

This topic has been closed for replies.

2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
April 25, 2022

Thanks, Halo.  You will need to complete the instructions in the error message and apply the missing updates to Windows 10 if you wish to continue using Adobe XD on this computer.

Jeffrey_A_Wright
Community Manager
Community Manager
April 25, 2022

Halo, what operating system are you attempting to install Adobe XD on?  Please make sure that you are installing on a device that meets or exceeds the system requirements listed in https://helpx.adobe.com/xd/system-requirements.html.

HALO44OAuthor
Participant
April 25, 2022

windows 10 . version 1903 (OS build 18362.30)

Nancy OShea
Community Expert
Community Expert
April 25, 2022

Most Creative Cloud apps work on:

  • Windows 10 versions 21h2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)

 

Nancy O'Shea— Product User & Community Expert