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Ekmenesy
Participant
March 14, 2016
Answered

Error 0xc000001d

  • March 14, 2016
  • 3 replies
  • 2052 views

Hello ! I tried to install demo of premiere pro cc 2015. When I launch it, it's say : error "0xc000001d" ! Is someone know something about it ? Thanks very much ! (please, answer me in a easy technical language... I'm french... )

This topic has been closed for replies.
Correct answer Govardhan.V

Make sure Windows 7 is up to date  , Control Panel>Window Update.

Also check whether the service pack 1 is installed or not .

Make sure Video card driver is up to date, from manufacturer website.

It is better to check with Event Viewer log once :

http://windows.microsoft.com/en-in/windows/what-information-event-logs-event-viewer

Example Screenshot.

3 replies

Sheena Kaul
Legend
March 16, 2016
Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
March 14, 2016

Make sure Windows 7 is up to date  , Control Panel>Window Update.

Also check whether the service pack 1 is installed or not .

Make sure Video card driver is up to date, from manufacturer website.

It is better to check with Event Viewer log once :

http://windows.microsoft.com/en-in/windows/what-information-event-logs-event-viewer

Example Screenshot.

Ekmenesy
EkmenesyAuthor
Participant
March 16, 2016

Tanhks a lot !!

Jérémy

Ekmenesy
EkmenesyAuthor
Participant
March 14, 2016

OUps, I forgot, I'm under windows 7. My CPU is very recent.

Thanks again for your answers