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Participant
April 19, 2021
Question

Error 113

  • April 19, 2021
  • 1 reply
  • 214 views

Hey guys. I want to install After Effects, but everytime I try to Creative Cloud tells me there is an "Error 13" and I do not understand why because I never had this "error 13" before.

I really want to solve this.

Anyone knows why and how can I fix it?

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1 reply

AxelMatt
Community Expert
Community Expert
April 19, 2021

It seems that there are problems with the internet connection.

Take a look here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo