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Participant
February 18, 2021
Question

Error 113 Installing Animate

  • February 18, 2021
  • 1 reply
  • 150 views

I keep getting an Error 113 whenever i download Animate. Ive had the error occour before but there never is a consistent solution, it just randomly lets me download it at some point. Ive tried disabling my firewall on my antivirus, and downloading on another network.

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1 reply

kglad
Community Expert
Community Expert
February 19, 2021

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos?

 

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html