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Participant
June 8, 2021
Question

Error 113 while downloading

  • June 8, 2021
  • 1 reply
  • 984 views

Hi there, I did everything I found on these forums, nothing helped

I disabled my Antivirus, turned the firewall on and off, restarted my pc, changed the adobe installation folder, opened CC as admin, even connected to my neighbors wifi and I still get the 113 "adobe servers cant be reached" error.

 

 

Anyways, this is my error summary:

Exit Code: 113
-------------------------------------- Summary --------------------------------------
 - 3 fatal error(s), 0 error(s), 0 warnings(s) 

FATAL: Fatal Error '113' occurred while download
FATAL: Fatal Error '113' occurred while download
FATAL: Error occurred in download of package (Name: AdobeCameraRawProfile8.0All Version: 13.2.0.73). Error code: '113' 
-------------------------------------------------------------------------------------

 

 

 

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1 reply

Community Expert
June 8, 2021

See the help article for this error given below. I suppose you did not try the 1st and 4th option maybe that could help

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error113

Also, try creating a new administrator account and try using that for installation.

-Manan

-Manan
Der5F93Author
Participant
June 8, 2021

Still didnt help, he only thing that helped is a vpn wwhich is set to the country that im in anyways. idk

Jeffrey_A_Wright
Legend
June 8, 2021

Der5F93, do you no longer encounter Error 113 when the computer is signed into the Virtual Private Network?