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Mlcastl
Participant
October 23, 2017
Answered

Error 146

  • October 23, 2017
  • 1 reply
  • 8026 views

I've tried most of the solutions: antivirus, command promp, security permissions, updating cloud, trying to download the program apart from cloud and I'm still unable to install the program. So far it only happens with photoshop since I was able to install illustrator.

(Windows 10)

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 2 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeCameraRawProfile8.0All', version:10.0.0.92

FATAL: Error occurred in install of package (Name: AdobeCameraRawProfile8.0All Version: 10.0.0.92). Error code: '146'

WARN: 64-bit package (Name: AdobeCameraRaw8.0All-x64 Version: 10.0.0.92) cannot be installed on 32bit OS

WARN: Failed to move directory 'C:\adobeTemp\ETR198B.tmp\4\SharedApplicationData\Adobe\CameraRaw' to 'C:\ProgramData\Adobe\CameraRaw'

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi Mlcastl,

    Sorry that you are having trouble installing Photoshop on your machine as it fails with an error 'Error code 146', I would recommend you to follow the troubleshooting shared in the following help document to resolve the issue:Resolve Error Code 146 or 147 encountered while installing Adobe Creative Cloud desktop apps.

    Let us know if this helps.

    1 reply

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    October 23, 2017

    Hi Mlcastl,

    Sorry that you are having trouble installing Photoshop on your machine as it fails with an error 'Error code 146', I would recommend you to follow the troubleshooting shared in the following help document to resolve the issue:Resolve Error Code 146 or 147 encountered while installing Adobe Creative Cloud desktop apps.

    Let us know if this helps.

    RodrigoPoloGT
    RodrigoPoloGT
    Participant
    February 18, 2018

    I can't believe that I had to look for this instead of getting direct support from Adobe, this is common on the free/libre software, not when you pay a monthly fee, I have fixed the issue with this response, but I feel like I'll start looking for other solutions where I can get help from a support team.

      Bani Verma
      Community Manager
      Bani VermaCommunity Manager
      Community Manager
      February 19, 2018

      RodrigoPoloGT, sorry for all the inconvenience caused to you in order to get the issue resolved.

      Glad to know that the problem is fixed now and you are able to use your Adobe software's.

      In future you can reach our Phone and Chat support team via: Contact Customer Care

      For more info see:

      Support FAQ: How can I contact Adobe for support?

      Contact Support FAQ: Unable to reach support through the "Contact US" link

      Thanks for sharing your feedback.

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