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Participant
March 9, 2022
Answered

Error 146 - Can't find the folder from logs

  • March 9, 2022
  • 1 reply
  • 505 views

Hi there,

I searched for answers for hours before writing this.
I tried all Adobe solutions, nothing worked.

This all happened because I wanted to move Photoshop from C: to E: the other day
I basically had 2 Photoshops on my PC then, one on each Hard Disk. I wanted to uninstall the one on C: but little did I know, that that wouldn't work. So then I removed PS completely, when I wanted to uninstall, it told me it couldn't because there was no Photoshop on my PC, I removed all files with Avast. Now i want to re-install it and it says this:

Exit Code: 146
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 1 warnings(s) 

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobePhotoshop23-Core_x64', version:23.2.1.303
FATAL: Error occurred in install of package (Name: AdobePhotoshop23-Core_x64 Version: 23.2.1.303). Error code: '146'
ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0
ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0
WARN: Unable to move file at "C:\adobeTemp\ETRDD40.tmp\1\Application\A3DLIBS.dll" to "C:\Program Files\Adobe\Adobe Photoshop 2022\A3DLIBS.dll" Error 3 Das System kann den angegebenen Pfad nicht finden.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.
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Correct answer zafinak80043882

Hi there,

I managed to fix it right after this post.

I use win 10 and I used a program called AOMEI Partition assistant to move the files.


Though my solution was to re-create the adobeTemp folder myself, since I didn't see it in C:

It then said the folder is already existing, I had to find out how to make invisible folder visible, then I found it.
I basically just re-created the folder and then it worked. 👍‍‍

 

1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
March 9, 2022

Zafniak, what process did you use to move Photoshop CC from the C to the E drive?  What version of Windows is installed on the computer?  Is any other Adobe software installed on the device?

zafinak80043882AuthorCorrect answer
Participant
March 9, 2022

Hi there,

I managed to fix it right after this post.

I use win 10 and I used a program called AOMEI Partition assistant to move the files.


Though my solution was to re-create the adobeTemp folder myself, since I didn't see it in C:

It then said the folder is already existing, I had to find out how to make invisible folder visible, then I found it.
I basically just re-created the folder and then it worked. 👍‍‍

 

Jeffrey_A_Wright
Community Manager
Community Manager
March 9, 2022

Thanks for the update, Zafinak.

 

For future viewers of this post, we recommend completing the process listed in https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html to uninstall the Adobe applications.  You can then adjust the install location within the Creative Cloud desktop app so the next installation will be in the desired location.

 

Zafniak, you may want to use this process if you encounter any other unexpected errors or issues.