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SulaimanDaPro
Known Participant
August 6, 2018
Answered

Error 16

  • August 6, 2018
  • 1 reply
  • 796 views

I have downloaded adobe cs6 illustrator, premiere pro and after effects

I can use it after installation however after about 20 minutes I get error code 16

I cannot uninstall the app as it says it has been moved or deleted. I then delete the adobe file and re-install the packages. then the cycle restarts

I am on Windows 10 64-bit

Thanks, Sulaiman

This topic has been closed for replies.
Correct answer Bani Verma

Now I am only getting error 1


Thanks for the update SulaimanDaPro, I would suggest that you manually delete the below-mentioned folders to completely remove Adobe from your machine.

Delete everything that says Adobe on it from the following folders:

Program Files > Adobe

Program Files > Common Files > Adobe

Program Files (x86) > Adobe

Program Files (x86) > Common Files > Adobe

C:\Users\<user_name>\AppData\Local\Adobe

C:\Program DATA \Adobe

NOTE: This will delete everything related to Adobe from your machine.

Now download and install the Adobe CS6 from the following link: Download Adobe Creative Suite 6 applications.

Let us know if this helps.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
August 6, 2018

Code 16 https://forums.adobe.com/thread/2232556

S
SulaimanDaProAuthor
Known Participant
August 7, 2018

I have followed these steps. Unfortunately, they have not worked for me.

however now I sometimes get a code 1 and sometimes a code 16

Thanks

Bani Verma
Bani Verma
Legend
August 7, 2018

Hi SulaimanDaPro,

As you have mentioned you are getting Error code 1 and Error 16 while installation Adobe apps, please refer to the following thread and see if that helps: Error 16 in ALL Adobe CC products- fixes not working

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