Error 16

Adobe Tech Support has provided the following solution but it did not work for me:

It is not allowing me to delete the folders.

Please follow all the Steps as below for Windows Clean Installation:
1) Close all the pages and Adobe applications.
2) Go to Task Manager>More items> and close "Adobe Genuine Software Integrity Services" under " Processes" tab.
3) Go to Local C-Drive and delete Adobe folders permanently from below locations:
a) Program Files> Adobe
b) Program Files> Common Files> Adobe
c) Program Files X86> Adobe
d) Program Files X86> Common Files> Adobe
e) Program Data(Hidden Folder)> Adobe. You can refer to below mentioned link to unhide the hidden folder of Program Data
4) Press Windows+ R key together and a page will come up.
Type "appdata" on the box and hit enter and a new page will page will open which will have three folders
a) Local b) Local Law c) Roaming
5) Delete Adobe folder from below locations:
Local> Adobe
Local Law> Adobe
Roaming> Adobe

Hi there,

Did you try the steps listed in the article shared by @kglad above? Also, could you confirm if you are looking forward to install any particular version of Adobe Photoshop Elements and Adobe Premiere Elements?

^SG