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eduardoe62962976
Participating Frequently
April 9, 2016
Answered

Error 16 in Dreamweaver, using OS X El Capitan

  • April 9, 2016
  • 2 replies
  • 2858 views

Sorry, i don´t speak english very well.

I installed Dreamweaver CC 2015 and the i run it, show me  " error:16". I used the Adobe Clean tool and i gave permissions to the adobe folders but the error continues. What can i do?

Thank you very much,

My specs:

Dreamweaver CC 2015

OSX El Capitan

This topic has been closed for replies.
Correct answer Govardhan.V

If it is okay , you may perform manual complete uninstallation and reinstallation process.

Step 1)

Trash Adobe apps from Applications .

Step 2)

Trash below mentioned folders from Applications > Utilities.


  • Adobe Creative Cloud
  • Adobe Application Manager
  • Adobe Utilities.
  • Adobe Installers.


Step 3)

Trash Adobe folders from below locations.


Adobe folders will be present inside Application Support folder.

~/Library/Application Support/    [ User Library ]

/Library/Application Support/      [ System Library ]

User Library

1) Right click on Finder icon and  select "Go-To" Folder option.
  2) You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )

~/library

It will open User Library folder.

3)Then navigate to Application Support>Adobe.

Rename or Trash Adobe folder

System Library

1) Right click on Finder icon and  select "Go-To" Folder option.
  2) You will get a text box, type-in below command and then hit 'Return' key.

/library

It will open System Library folder.

3)Then navigate to Application Support>Adobe.

Rename or Trash Adobe folder

Step 4)

Then Run Adobe Cleaner tool and select Clean All option .

http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

Step 5)

Then install Adobe Creative Cloud app .

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

2 replies

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
April 9, 2016

If it is okay , you may perform manual complete uninstallation and reinstallation process.

Step 1)

Trash Adobe apps from Applications .

Step 2)

Trash below mentioned folders from Applications > Utilities.


  • Adobe Creative Cloud
  • Adobe Application Manager
  • Adobe Utilities.
  • Adobe Installers.


Step 3)

Trash Adobe folders from below locations.


Adobe folders will be present inside Application Support folder.

~/Library/Application Support/    [ User Library ]

/Library/Application Support/      [ System Library ]

User Library

1) Right click on Finder icon and  select "Go-To" Folder option.
  2) You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )

~/library

It will open User Library folder.

3)Then navigate to Application Support>Adobe.

Rename or Trash Adobe folder

System Library

1) Right click on Finder icon and  select "Go-To" Folder option.
  2) You will get a text box, type-in below command and then hit 'Return' key.

/library

It will open System Library folder.

3)Then navigate to Application Support>Adobe.

Rename or Trash Adobe folder

Step 4)

Then Run Adobe Cleaner tool and select Clean All option .

http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

Step 5)

Then install Adobe Creative Cloud app .

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

    E
    eduardoe62962976Author
    Participating Frequently
    April 9, 2016

    Hello again Brucgovn. I did it and it works. I delete all the archives and folders and now DW works fine.

    Thank you, thank you and thank you again. I´m very happy, now my DW is working.

    Best regards Brucgovn

    Govardhan.V
    Govardhan.V
    Participating Frequently
    April 9, 2016

    Spenldid!  Glad to hear that

    You are always most welcome .

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 9, 2016

    Configuration error in Adobe Creative Cloud or Adobe Creative Suite

      E
      eduardoe62962976Author
      Participating Frequently
      April 9, 2016

      Thank you very much kglad.com. I did it, but the problem continues. When i run DW, it shows me the error:16.

      Govardhan.V
      Govardhan.V
      Participating Frequently
      April 9, 2016

      Will do one thing , enable Root user account once and then from there try to launch Dreamweaver and check ..

      Let us know if you still get error 16 on Root user account while launching DW .

      --------------------------------------------------------------------------------

      Step for enabling Root user account :


      OS X Mavericks: Enable and disable the root user

      (Applies for Yosemite/ El Capitan as well)

      How to log in as root

      1. If you are logged in, choose Log Out from the Apple menu.
      2. If you are logging in from a list of usernames with pictures, click Other.
      3. In the Name field, type: root
      4. In the Password field, type the password you defined when setting up the root user account.

      Once you logged in to Root Account try to launch  Dreamweaver app and check.

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