Error 1603 when installing CS4 on Windows 8.1

Forum|Forum|11 years ago
January 2, 2015
3 replies
636 views

Good day

I'm trying to install CS4 Design Premium on Windows 8.1 64bit machine. A previous install has failed and I uninstalled it using Windows and AdobeCreativeCloudCleanerTool.exe

A couple seconds into the installation (after actually starting the install) the following error appears:

"Adobe Color JA Extra Settings CS4

Fehler: Error 1603. Schwerwiegender Fehler bei der Installation."

Any help is appreciated!

Best regards

Simon

This topic has been closed for replies.

Simon83Author

Participant

We have tried that as well (AdobeCreativeCloudCleanerTool.exe) => no joy...

Any other tools that might help?

kglad

Community Expert

check your log files.

Simon83Author

Participant

Thanks, kglad!
Already tried all of these. Problem still exists.

Thanks

kglad

Community Expert

you can uninstall any cs4 program that is installed.

clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)

and retry installing.

if you again see a 1603 error, check your install logs for more specific info - Troubleshoot installation with install logs | CS3, CS4

kglad

Community Expert

Error 1603: A fatal error occurred during installation

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