Error 190 when updating Bridge CC

I am running Windows 10. Extended Security Updates. I've been running the same OS fully updated for years with no problem with CC. The latest Adobe CC update broke it.

Just checking, do you happen to have Adobe Bridge installed on your system? We've seen a few cases where users with Bridge installed experienced a similar issue.
 
I do have Bridge installed. Version 14.0.1
 
It doesn't show up in the CC app. Only versions 16.03 and 16.06 with a note on .06 stating it isn't compatible with my system. .03 doesn't have that message.
 .
I don't have either of the versions 16 installed.
 

I have exactly the same issue. Windows 10 Pro 64-bit. Version 22H2. “Creative Cloud update failed. Sorry, we couldn’t update the app. Error Code 190.” Nothing has changed in my hardware. It's clearly a bug.

Hello,

I have recently started encountering Error Code 190 whenever Adobe Creative Cloud Desktop attempts to update automatically.

My system information is as follows:

• Operating system: Windows 10 Pro 64-bit

• Version: 22H2

• OS build: 19045.6466

• Creative Cloud Desktop language: Chinese

• Error message: “There was a problem updating Creative Cloud. Error Code: 190.”

The issue began around mid-to-late July 2026. Before that, Creative Cloud had been working normally on this computer, and I am not aware of any recent hardware changes or system configuration changes that may be related.

Creative Cloud Desktop itself still opens normally. However, shortly after launch, a notification appears stating that the Creative Cloud update has failed with Error Code 190. Clicking “Retry” results in the same error appearing again.

My currently installed Adobe applications, including Photoshop, Premiere Pro, Illustrator, and Media Encoder, still appear to launch normally. Photoshop Beta is also installed. The issue therefore seems to affect the Creative Cloud Desktop update itself rather than the installed Adobe applications.

According to Adobe’s published system requirements for Creative Cloud Desktop, Windows 10 64-bit version 1903 or later is supported. Windows 10 22H2 should therefore meet the stated requirements. For this reason, I am concerned that the latest Creative Cloud update may be incorrectly identifying Windows 10 22H2 as an unsupported operating system.

I have also found reports from other users who began experiencing the same issue during the same period. These include users with the exact same OS build, 19045.6466, as well as users running newer Windows 10 ESU builds. Some users have reported that reinstalling Creative Cloud did not resolve the issue.

Could Adobe please confirm the following:

1. Is this a known issue affecting the latest version of Creative Cloud Desktop on Windows 10 22H2?

2. Could Photoshop Beta, Adobe Bridge, or another application associated with the account be triggering the system requirements check?

3. Will Adobe release a corrected Creative Cloud update or compatibility manifest?

4. Is it safe to temporarily ignore this notification while the installed Adobe applications continue to function normally?

Thank you.

Same here. Error 190

System: Windows 10 Pro
Version: 22H2 (Build 19045.7548)

I am only using Adobe Acrobat und Adobe Creative Cloud.
 

The computer easily exceeds all minimum requirements, and everything was working flawlessly until 4 days ago.
 

I tried installing Creative Cloud on another desktop PC as well as on a laptop—both running the exact same system setup as the original computer—and I'm getting the same Creative Cloud error.

However, when I try to install Acrobat from within Creative Cloud, it works perfectly.

I've already contacted Adobe Support, but that's just a complete waste of time. You don't get anything out of them beyond basic, script-based troubleshooting ('painting by numbers').

Hopefully, their support will soon be replaced by a generic AI...

The same: Win10 H2!

Since 22 July I am disconnected with Adobe Fonts!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
If I good understand, my apps will lost connection some day also?
No more than 30 days?

Thank you Adobe! Very pro and commercial behaviour, but we have agreement, sure?!

The CC Desktop app does not see any updates, any apps, if I install app, it is signed as installed, but in a while installation status changed to not installed.

I told with Adobe Help, but they said like mantra, problem is in my system, but it is not!
I used all solution given round, no solution. All used to stop during downloading and connecting to Adobe servers with this broken new update. Sometimes is going until 43%, sometimes to 72% of process.

Were is Adobe here on forum now?!
Are you crazy?! All packet is hanging on this tiny CC Desktop app?
I think about you since years not too much as experts and profis, but this… this is pick of picks of stupidity! And BTW. when I chatted with your engineers, I have so big imagination, you do not know, that this small update killed everything!
You do not connect dots that all stopped now and you agreed to service constant services for money! This is not a big legal problem for you in EU maybe, but in US… Run, Forest, run!

I have the same problem (Win 10 Pro, 22H2). I contacted Adobe support via chat. The support agent remotely uninstalled CC and installed the latest version (6.10.0.252.3). It installed without a problem, but I keep getting error 190. Now I have the latest version (6.10.0.252.3) on one device and version 6.9.1.1.3 on the other. But the error returns on both. So I think it's something on Adobe's end.

Check your CC version – you might have the latest one.

​@onazole, I am sorry you continue to be unable to install Adobe Bridge.

My apologies, but I am going to ask you to repeat many of the previous instructions that were provided at

, but I can understand if you do not want to wait for a possibly unrelated issue from a different poster to be resolved. You would prefer to resume your work in Adobe Bridge on Windows 10.

Please go to Start > Run, type Winver, and update this discussion with the Windows 10 build you are installing.

In addition, please check the PDA app and the Adobe Bridge install log for any FATAL errors. The logs are appended to each time, so the most recent errors will be at the end of the log. Please do not paste the entire log, but only the text surrounding the most recent FATAL error. For information on how to locate your most recent occurrence of Error 190, see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.

I look forward to your update, ​@onazole.

​@onazole and others, thank you for your detailed post. Please see 

 where this same error is being discussed. I have requested information from the original poster regarding the contents of the log file. I recommend subscribing to this active discussion about the recent Error 190 on Windows 10 2H22.

Same here, I did have a windows update stuck for a while, but just did and I'm on the latest version and receiving the same error 

Hi all, a couple things to check if you are seeing this error:

Error 190 generally indicates that the app does not meet the system requirements for installation or update. You can find Adobe’s troubleshooting article here:

• Resolve error code 190 during Adobe app installation

Please also review the current Photoshop desktop system requirements here:

• Adobe Photoshop on desktop technical requirements

To help confirm whether this is a requirements-related issue on your machine, please check your Windows version:

1. Press Win + R
2. Type winver
3. Press Enter
4. Note the Windows version and OS build shown in the dialog

If your system does not meet the current requirements listed on the Photoshop technical requirements page, updating Windows may resolve the issue.

If your system already meets the listed requirements and you still see Error 190, please reply with:

• Your exact Windows version and OS build
• Your exact Photoshop Beta version/build
• Whether the same issue occurs on more than one machine

That will help us investigate further.

Thanks,

Cory - Photoshop Product Manager