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Participant
December 31, 2022
Answered

Error 21 problem when trying to install after effects CC 2022.

  • December 31, 2022
  • 2 replies
  • 3757 views

Right so I've been trying to install after effects for about over 3 weeks now and it won't work and pops up with the error code 21 and says my system doesn't meet the minimal requirements when I'm 99.9% sure I've got everything I need to have. I have the intel core i5-6400 processor, 20 gb of ram, Nvidia GeForce 750 ti graphics card, 64 bit windows 10 so I have no idea what the problem could possibly be. 

Sorry the pic above is in polish so some people might not understand what it says.

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Correct answer kglad

that's too old.

 

update your os. you need v20H2 or better.

 

 

 

p.s. i think you have a quad core cpu so that should allow install but may be problematic for some things.

2 replies

kglad
Community Expert
Community Expert
December 31, 2022

what version of win 10?  (start>winver>enter)

Participant
December 31, 2022

its the 1709 version

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 31, 2022

that's too old.

 

update your os. you need v20H2 or better.

 

 

 

p.s. i think you have a quad core cpu so that should allow install but may be problematic for some things.

Participant
December 31, 2022

please someone help its actually getting irritating i spent 30 pounds on a 16gb ram stick just for after effects to not work