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tiffanyr18692110
tiffanyr18692110
Participant
July 24, 2015
Answered

Error 213 19

  • July 24, 2015
  • 1 reply
  • 5553 views

Hi!

I tried to dowload the 30 days trial for Illustrator on my laptop (windows 😎 but when the app is downloaded when I try to open I have the error message : 213:19 .

Can someone recommend me what to do please?

Thanks

    This topic has been closed for replies.
    Correct answer Anupriya Khare

    Hi Tiffany,

    You may please refer to the links below.

    Hope this will help you.

    Regards,

    Anupriya Khare

    1 reply

    Anupriya Khare
    Community Manager
    Anupriya KhareCommunity ManagerCorrect answer
    Community Manager
    July 24, 2015

    Hi Tiffany,

    You may please refer to the links below.

    Hope this will help you.

    Regards,

    Anupriya Khare

    S
    SprintCarRacer
    Participant
    February 25, 2016

    The

    Run the attached executable file.    

    •   
      Download  Adobe Licensing Fix Tool.zip  from the link below, and extract the executable file.

    •   
      Close all Adobe applications.

    •   
      Right-click the extracted file, and click Run as Administrator.

    •   
      Relaunch the product.
      Worked and immediately remedied the problem.  Thanks for the incredibly fast turnaround.  It resolved an issue I've been attempting to correct for almost a week

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