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G
gbstearns
Participant
December 12, 2013
Answered

Error 213:5 code. Please help asap

  • December 12, 2013
  • 1 reply
  • 512 views

I keep getting an Error 213:5 code for my mac which is awesome. Please help.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Gbsterns the file permissions for the SLStore folder under your current user account have become compromised.  Please see Configuration error 16 when you start a Creative Cloud (CC) or Creative Suite (CS) application - http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html for additional information.

    If you continue to face difficulties then can you please post which Adobe software title you are trying to install?  Also the operating system would be beneficial.  Finally to avoid repeats if you can also list any additional steps you have performed to resolve your current difficulties it would be appreciated.

    Finally you may also want to review Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html which discusses Activation errors such as 213:5.

    1 reply

    Mylenium
    Mylenium
    Legend
    December 12, 2013

    Reinstall the program - whatever it is you are referring to.

    Mylenium

    G
    gbstearnsAuthor
    Participant
    December 12, 2013

    thanks. i would have never thought about that. from what i can tell, it's a

    permission issue so if someone knows how to resolve this i could certainly

    benefit from that information.

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    December 12, 2013

    Gbsterns the file permissions for the SLStore folder under your current user account have become compromised.  Please see Configuration error 16 when you start a Creative Cloud (CC) or Creative Suite (CS) application - http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html for additional information.

    If you continue to face difficulties then can you please post which Adobe software title you are trying to install?  Also the operating system would be beneficial.  Finally to avoid repeats if you can also list any additional steps you have performed to resolve your current difficulties it would be appreciated.

    Finally you may also want to review Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html which discusses Activation errors such as 213:5.

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