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Elio5D62
Participant
July 15, 2021
Question

Error 214

  • July 15, 2021
  • 1 reply
  • 630 views

Error: 214 is displayed during the update
(Version v 5.5.0.017) of Creative cloud.
Therefore, Creative Cloud cannot be opened

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
July 15, 2021

Elio, I am sorry, but Error 214 occurs because the Creative Cloud desktop app cannot connect to our servers to authenticate the membership.  Please see https://helpx.adobe.com/download-install/kb/licensing-errors.html for steps you can take to resolve this condition. Also, update this public forum discussion if you have any questions about the listed solutions or encounter a new error.

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Elio5D62Author
Participant
July 23, 2021

Hi Jeff !! I followed all the steps ..... but it keeps giving error: 214

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