Skip to main content
G
Geof W
Participating Frequently
March 24, 2012
Question

Error 2318

  • March 24, 2012
  • 1 reply
  • 1714 views

I am attempting to install Acrobat Pro 9 to a new computer. After serial # reg. it begins install but then is interuppeted by this notice: Error 2318. File does not exist: G:\Adobe Acrobat 9 Pro\WindowsInstaller-KB8930803-v2-x86.exe.*

When I click "OK" it cancels the installation. I have this program installed on my older computer.

Any help?

    This topic has been closed for replies.

    1 reply

    M
    Manish-Sharma
    Inspiring
    March 24, 2012

    Which windows operating system are you on?

    Where are you installing the software is it C drive or G drive.

    If its G drive , then install the software in C drive.

    G
    Geof WAuthor
    Participating Frequently
    March 24, 2012

    I am running Win 7 with the latest updates, installing on C drive from a disc.

    M
    Manish-Sharma
    Inspiring
    March 24, 2012

    Tun -off your Antivirus and firewall.

    Click on the Start button  and search for services.msc , in the new windows of the services.msc, locate the Windows installer service , right cilck on it and then go to properties, check is it stared ot stopped, if it is stopped then start the service and try installing it,

    and if it alreadyy strated then try installing from the safe mode.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices