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Paul-111
Inspiring
December 15, 2021
Answered

ERROR 306 - 4 UPDATES FAILING

  • December 15, 2021
  • 2 replies
  • 10133 views

I am notified that there are 4 downloads available

- PS

-LR

-LR CC

- Camera Raw

But with each one I get the same issue - ERROR 306

I have been to the page that says...

Error code 306: Unable to install/update the product

Error code 306 indicates an installation or an update failure.

Solution

Download the latest version of the installer using direct download links and try again.

I followed through to the CC Download page and downloaded and run the file Creative_Cloud_Set-up

The file appeared to install but when trying the update I get the same errors

 

ANOTHER TRIAL

I returned to the CC Download page and tried the alternive option...

Windows Alternative download

I downloaded the correct file for my laptop...

Windows 10 version 1903 and later
(64-bit)

After downloading I unzipped the ACCCx5_6_0_788 then run the file

Same again, after running and returning to page Creative Cloud Desktop, I tried to install the update.

SAME ERROR 306 for each of the 4 suggested updates, each concluding 'update failed'

 

HELP PLEASE

    This topic has been closed for replies.
    Correct answer Ramunės Pasaulis

    I get this 306 error yeaterday, on PS, Lr, so reinstaling Creative Cloud App not helps, reinstaling Lr same, so i used Iobit Uninstaler, and on unnistalation process, program asked me first try to repair CCA, i did, and everything went perfectly, its fixed problem 🙂

     

    2 replies

    Ramunės Pasaulis
    Ramunės PasaulisCorrect answer
    Participant
    January 17, 2022

    I get this 306 error yeaterday, on PS, Lr, so reinstaling Creative Cloud App not helps, reinstaling Lr same, so i used Iobit Uninstaler, and on unnistalation process, program asked me first try to repair CCA, i did, and everything went perfectly, its fixed problem 🙂

     

      J
      joymbushong@icloud.com
      Participant
      June 9, 2022

      Ramunės , 

       

      Your way worked for me as well. I've had Error 306 all the time and just had to reinstall everything. I already had Iobit Uninstaller. 

      Thanks

       

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        December 15, 2021

        what is your os version?

          P
          Paul-111Author
          Inspiring
          December 15, 2021

          Sorry

          Windows 10 - 64 bit

           

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