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Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

• Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
• macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Windows 11 KNOWN ISSUES:

https://helpx.adobe.com/download-install/kb/windows-11.html

as long as nothing cc is on your computer (and you have a compatible os), install the current cc desktop app.

How to download the Creative Cloud desktop app (adobe.com)

if you have anything cc on your computer, post that and we'll get it "cleaned" before proceeding.

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