Participant

Question

Error 50 code

Forum|Forum|10 years ago
July 21, 2015
3 replies
232 views

Hello!

I'm trying to solve the problem installing Creative Cloud Desktop, whenever I install it,gives error 50. I use Windows 7 Ultimate 32 and 64-bit. Every time I install gives error 50. I don't know what else to do! Also AppData folder does not appear in my User folder. What I do?

Creative Cloud

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Participating Frequently

Error code 50 , you may try with steps below :

End all Adobe processes from Task Manager .

Step 1 :

Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.

Open Adobe folder and delete folders named Adobe Application Manager and OOBE.

Step 2:

Navigate to C:\Program Files (x86)\Adobe.

Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]

Unable to delete , rename it .

Step 3 :

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

appdata

Then navigate to Local>Adobe.

Open Adobe folder and delete folders named AAMUpdater and OOBE.

Step 4 :

Make sure Adobe Creative Cloud is not listed under Control Panel > Program and Features. list.

Then try to install Creative Cloud application .

alexs51230437Author

Participant

Hello,

When I went to install, he had given error and had installed, but when I open and installed upgrading, HE'S GONE! AND NOW?

Participating Frequently

Appdata folder :

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

Appdata

It will Should open Appdata folder.

Legend

Error Code 1: "Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html