Skip to main content
R
ryanm28795259
Participant
November 30, 2018
Answered

Error 500 HELP

  • November 30, 2018
  • 1 reply
  • 364 views

I have purchased the student version, and now that I try to download any of the apps it tells me error 500 internal server. Once I finally download creative cloud, after the most ridiculous time trying to click on the green installer button that I eventually gave up on and found another way to download the program, the program also wont let me connect to the any of the apps. . . I've disabled firewalls, used adobe cleaner, restarted my computer, and used the run commands to clear out any remaining adobe stuff. . . Tell me I'm not wasting my money please, because right now this is wasting my time, and my time equals money.

This topic has been closed for replies.
Correct answer kglad

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

if you see an error after doing that, what error?

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 30, 2018

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

if you see an error after doing that, what error?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices