Skip to main content
M
Muhammet5C92
Participant
October 25, 2021
Question

ERROR 501 Please help

  • October 25, 2021
  • 1 reply
  • 3957 views

I keep getting this error while trying to install the adobe illustartor. Tried everything and nothing helped 

any ideas, solutions?

 

This topic has been closed for replies.

1 reply

M
Muhammet5C92Author
Participant
October 25, 2021

*FOR MAC M1

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
October 25, 2021

Muhammet5C92, Error 501 occurs because the installer cannot access a file to complete the installation process.  Are you trying to install Illustrator CC?  Was Illustrator CC installed on the computer previously, or is this a new M1 Mac computer?  If it is a new computer, what process did you use to transfer files to the new system?

 

For more information on Error 501, please see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error501.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices