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leigh_annek99571291
leigh_annek99571291
Participant
March 17, 2015
Answered

Error 71 -- cannot install CreativeCloudSet-Up.exe as it cannot be run from a network drive

  • March 17, 2015
  • 2 replies
  • 7436 views

I have downloaded the CreativeCloudSet-Up.exe file into multiple places (my docs, desktop, network file) and it keeps giving me the same error when I run it...."The application cannot be run from a network drive.  Please copy it to a local folder and relaunch it.'"  (Error Code: 71)  I've downloaded numerous applications on my laptop, and never had this issue.  Solutions?

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Correct answer leigh_annek99571291

Thanks for the response.  I finally tried the time tested reboot and all worked fine.  Who knows what the hang up was, but I was able to install successfully!

2 replies

leigh_annek99571291
leigh_annek99571291AuthorCorrect answer
Participant
March 18, 2015

Thanks for the response.  I finally tried the time tested reboot and all worked fine.  Who knows what the hang up was, but I was able to install successfully!

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
March 17, 2015

Leigh annek99571291 do you have a roaming profile or used some type of shared location?  What operating system are you using?  Are you using the instructions listed in Creative Cloud Help | Install, update, or uninstall apps to install the Creative Cloud Desktop application?

J
jareds72394570
Participant
November 10, 2017

I Have a roaming profile and I get the same thing. How do i get this installed? I have it on my desktop and am trying to install on my laptop. Thank you for the help

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