дарьяс93230014

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Error 72

Forum|Forum|9 years ago
August 19, 2016
1 reply
6010 views

Hello! I can't do renovation of Creative cloud. There is errror 72. What should I do to make it allright. Thanks!

Creative Cloud

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Correct answer kglad

uninstall everything cc including the cc desktop app.

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud

use the desktop app to install your cc programs/trials

Community Expert

Correct answer

Community Expert

uninstall everything cc including the cc desktop app.

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud

use the desktop app to install your cc programs/trials

Participant

Im having a similiar problem with error 72. It won't let me uninstall. keeps telling me that the cloud is in use but Im not sure which other adobe programs are actually using the cloud.