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Participant
August 25, 2021
Question

Error al activar Adobe CS6 para MAC

  • August 25, 2021
  • 2 replies
  • 378 views

Hemos realizado una reinstalación de Adobe Creative Suite 6 Standard en una MacProBook, pero al momento de intentar de activar la licencia con el numero de serie el equipo no valida este, se ha intentado activandolo fuera de linea a traves de un codigo de seguirdad pero este tampoco valida ambos.

 

Como podemos hacer para que esta licencia adquirida pueda ser registrada nuevamente en el equipo Mac?

 

Saludos.

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2 replies

Nancy OShea
Community Expert
Community Expert
August 25, 2021

Legacy Creative Suite is 32-bit software and won't work on Catalina or Big Sur.  It's too old.  On modern operating systems, you need the latest Creative Cloud software, by subscription only.

 

CS6 apps are on life support. But they can still be activated providing you have the following:
1. your original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that version, language and platform (Win/Mac) and if it was an upgrade, a qualifying serial number from an older product,
3. an older operating system that can support legacy 32-bit apps.

Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below for details.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
August 25, 2021

Exactly which version of the operating system?