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Participant
February 3, 2015
Answered

Error box "Adobe Creative Cloud" keeps telling me to "download and install"

  • February 3, 2015
  • 1 reply
  • 232 views

I've installed 3 times, still not working.

Photoshop CC and Lightroom both working fine.

But I cannot get to the Creative Cloud site to update or upgrade

Help

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Claychapman I am sorry but what are you referring to when you refer to the Creative Cloud site?  Are you facing difficulties installing the Creative Cloud Desktop application?  If so do you receive any specific error messages?  Finally what operating system are you using?

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
February 4, 2015

Claychapman I am sorry but what are you referring to when you refer to the Creative Cloud site?  Are you facing difficulties installing the Creative Cloud Desktop application?  If so do you receive any specific error messages?  Finally what operating system are you using?

Participant
March 24, 2023

I can not get the information box off my screen do you have an email and I can send you a screen shot

 

 

Participant
March 24, 2023

Macbook Pro