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Participant
September 7, 2017
Answered

Error Code 105 and need to sign into CC

  • September 7, 2017
  • 1 reply
  • 1088 views

Hi Jeff can you help me please. My CC keeps loggin out constantly now and I have done your list of options and also I keep getting error code 105 and Im not getting anywhere. Getting frustrated!!! Please help

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

I have gone through all those errors and done what it says and still keeps signing me out.

I would prefer to have your help as Im not tekki and it frustrates me not being able to talk to someone and talk through it.

Im a freelancer so its just me I dont have any IT dept and I have the membership below

Creative Cloud membership (one-year)‎

Adobe Stock - 10 images a month (one-year)‎


Shaz49 I am sorry but the images you attempted to post in message #5 are not visible. You can find details on how to post an image, to a public forum discussion, at FAQ: How do I capture and post a screen shot or video?​.

I am sorry that you continue to get signed out of the Creative Cloud desktop app and appreciate the additional details.  I would recommend you contact our support team at Contact Customer Care for direct assistance with the sign in experience.

1 reply

Jeffrey_A_Wright
Legend
September 7, 2017

Shaz49 are you receiving Error Code 105 when you attempt to login?  Please post a screen shot of the error.  Information on how to post a screen shot can be found at FAQ: How do I capture and post a screen shot or video? Shaz49.

shaz49Author
Participant
September 7, 2017

Hi Jeff

This error 105 happens now and again.

The login out happens most days now too.

Cheers Sharon

Jeffrey_A_Wright
Legend
September 7, 2017

Shaz49 I am sorry but it is still unclear when you are encountering Error Code 105.  What action are you taking?  This error could be tied to your account not signing in.