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Error code 113 after updating operating system

Forum|Forum|6 years ago
January 21, 2020
6 replies
14164 views

I recently updated to windows 10 so I could get the latest updates for Premiere Pro, Animate, After Effects and Media Encoder. I tried unistall them and redownload them but now I can download any of them at all. I've also tried all the solutions on the Error 113 page but none of them have worked


Exit Code: 113
-------------------------------------- Summary --------------------------------------
 - 3 fatal error(s), 0 error(s), 0 warnings(s) 

FATAL: Fatal Error '113' occurred while download
FATAL: Fatal Error '113' occurred while download
FATAL: Error occurred in download of package (Name: AdobePremierePro14AllTrial Version: 14.0.1.71). Error code: '113' 
-------------------------------------------------------------------------------------

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Correct answer trillatremaine

Don't know what to tell you guys it's working now, thanks for trying to help though

T

Tarsier Guava

New Participant

I fixed the problem by downloading through Ethernet instead of wifi. Just FYI.

G

George25812845gejp

New Participant

It failed when I used a USB to Ethernet adapter but when I connected the Ethernet cable directly to the desktop I installed it successfully.

C

Christoph5C25

New Participant

I tried all suggestions except creating a new user but nothing did work for me.

After all, I figured out the following procedure to install my apps and updates:

- Open command prompt (press "Win-Key" + "R", enter "cmd", press "Enter-Key")

- run the command "ipconfig /release"

- run the command "ipconfig /renew"

- run the command "ipconfig /flushdns"

After these commands I restarted the updates from CC Desktop and my installations did run.

Hope it helps at least one person 🙂

T

Tarsier Guava

New Participant

Hi thank you Christoph5C25, but after running these commands, it still shows 113 in my case.

N

ngoch28393857

New Participant

I can vouch for other replies here, I created a new admin user on my mac and inexplicably, it worked. I still got the 113 error for a while and then I tried disabling my antivirus software (which didn't work for the other mac user) and the error somehow went away

douglasp19877631

Participating Frequently

formated my pc and updated windows. now works

douglasp19877631

Participating Frequently

lol. too soon. It installed 2 apps and now ERROR 113 again.

I JUST FORMATED, and just installed creative cloud...

HELP? I have to work

douglasp19877631

Participating Frequently

well, just for future humans with the same problem.

I dont know how to solve this. The support spent hours with me and no success.

Suddenly, after formating my computer AGAIN with a updated copy of windows (original) and left to download while I sleep. When I checked in the morning, it downloaded everything normally! yey.

What changed? I dont know.

My guess is: I'm using a usb wifi adaptor to connect to the internet. Maybe is the quality of the connection?

If i'm using it for something else Creative Cloud gets like lost packages and fails to connect?

LoL. That's my conclusion. Back to work

Good luck to all stuck on this