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Participant
January 26, 2023
Question

ERROR CODE 117

  • January 26, 2023
  • 2 replies
  • 753 views

I can't reinstall photoshop on my laptop stops at 20%. Please help, tried all methods but still doesn't work 

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    January 26, 2023

    https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error117

     

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>

    Mylenium
    Legend
    January 26, 2023

    Without exact system info and the install logs nobody can tell you much. You need to provide soem specifics:

     

    Troubleshoot Adobe Creative Cloud install issues with log files

     

    Mylenium