Skip to main content
Webster Productions
Webster Productions
Participant
March 12, 2020
Question

Error Code 117 Adobe won't update

  • March 12, 2020
  • 1 reply
  • 347 views

Tried the "fix" steps from Adobe and it didn't work. Tech support also could not resolve the issue! What gives? This is unnacceptable on a subscription software!

HELP Adobe, please RESOLVE {pun intended} This Issue!

    This topic has been closed for replies.

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 12, 2020

    Have you tried these:


    https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
    https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
    https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
    https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?page=1

    I had a similar issue.

    Make sure that you have all Windows updates that are available.

    The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

      Webster Productions
      Webster ProductionsAuthor
      Participant
      March 24, 2020

      Thank You for your reply.

      I did try most of your suggestions including updating Windows and Nvidia drivers...Didn't work!

      I did not try starting Windows in safe mode with networking since that seems like a huge PAIN for every update! I guess I will try that now and see what happens.

      Thanks again for your reply and links! Greatly appreciated!

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices