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MasonF 2991
Participant
December 29, 2022
Question

Error code 133 except the drive im installing on has like 300gb space left please help

  • December 29, 2022
  • 5 replies
  • 7557 views

i am so angry. the install for photoshop which i am doing always fails at about 10%. My drive has more than enough space and the error is incredibly frustrating and confusing. PLEAE HELP!!!

5 replies

G
George27756995wv3g
Participant
December 31, 2022

Error code 133 except the drive im installing on has like 300gb space left please help

    J
    jems27705616kfh6
    Participant
    December 30, 2022

    There could be some hidden or virtual memory files taking up space, and you need to delete the files on the virtual partition. It is also possible that you have a disk format limitation.

    Mylenium
    Mylenium
    Legend
    December 30, 2022

    It might be useful if you provided the actual log, including the pre-install test stuff from the beginning. Those two lines don't really tell us much.

     

    Mylenium

      M
      MasonF 2991Author
      Participant
      December 29, 2022

      to Mylenium: 

      Exit Code: 133
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 0 warnings(s) 

FATAL: Total size required for installation is '184809131' bytes, but only '114700288' bytes are available on the installation directory
FATAL: Error occurred in install product workflow with error code 133 error message 184809131#@#114700288
-------------------------------------------------------------------------------------
      hope this helps somewhat
      M
      MasonF 2991Author
      Participant
      December 29, 2022

      i'm using a 1tb drive (D:) and it has about 300gb space free. i am using a desktop client (the creative cloud one).

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity Manager
      Community Manager
      December 29, 2022

      Mason, sorry you cannot install Photoshop due to insufficient disk space. Thanks for updating this public forum discussion with more details, as suggested by Mylenium.

       

      Is the 😧 drive the same drive/partition that contains Windows? The Creative Cloud desktop app needs sufficient disk space on the drive containing the operating system to complete the download and install process. You can follow the steps in https://helpx.adobe.com/download-install/using/change-install-location.html to set a secondary drive as the install location, but there will still need to be enough disk space on the primary drive.

      Mylenium
      Mylenium
      Legend
      December 29, 2022

      Without exact system info and the relevant logs we can't really tell you much. Refer to this:

       

      https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html

       

      Mylenium 

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