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Participant
September 6, 2012
Question

Error code 16

  • September 6, 2012
  • 2 replies
  • 10968 views

After installing the programs I get everytime error code 16 when I try to start them.

Changing the permissions from the PDC folder and SLstore folder didn't work.

So who can help?

This topic has been closed for replies.

2 replies

arij2010
Inspiring
September 10, 2012

Ok,first be sure you respected this permissions for those folders :

PCD:

Owner = System = read/write

Group = Admin = read only

Everyone = read only

Or from the terminal, drwxr-xr-x root admin

SLSTORE :

Owner = System = read/write

Group = Admin = read/write

Everyone = read/write

Or from the terminal, drwxrwxrwx root admin

otherwise,try this because sometimes changing from permissions menu doesn't take effect :

open the terminal (Applications > Utilities > Terminal)

Tape this :

sudo chmod 777 /Library/Application Support/Adobe/Adobe PCD/

sudo chmod 777 /Library/Application Support/Adobe/SLStore

rajesh1989
Participating Frequently
November 2, 2012

Check the amt3.log and Delete the folder SLcache from HD/library/application support/adobe.

joziG
Known Participant
March 25, 2013

HI

I don't know what the amt3.log is, nor where to find it. Same goes for deleting the SL cache. Any further help please

arij2010
Inspiring
September 7, 2012

This is a permissions problem,if you're on windows,try to right click on the application and choose run as administrator

Participant
September 8, 2012

Thank you for your response, but I'm a Mac user.

So this tip will not work.