Error code 1711

Forum|Forum|12 years ago
February 5, 2014
1 reply
2808 views

Adobe sent an update for Adobe Actobat X Pro (version 10.1.9). I am currently using version 10.1.8. I have tried to install it several times. It gets to about 60% and freezes. Eventually the installation shuts down and reports error code 1711. Research indicates that the %temp% folder may be full so I cleaned it out and tried again. It still freezes. Unfortunately, Adobe Technical support will no longer help users of Adobe Actobat Pro X.
Anybody have any recommendations.

This topic has been closed for replies.

kglad

Community Expert

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/error-code-1711-an-error-occurred-while-writing/4b653560-0f3b-4e64-88e6-97ed6c48c0c0

D

Doug HalbertAuthor

Participant

Appreciate your taking the time to respond to my issue but the instructions to which you referred me provide no help. When I RUN msiexec/unregister the system responds that the file does not exist. When I RUN msiexec/regserver the system responds that the file does not exist.

I have searched my system for these files and they do not, in fact, exist.

I have run file checker and that does not solve the problem either.

Any other recommendations?

kglad

Community Expert

no, i don't know what else you can do on adobe's website. that looks like a windows error to me.

do you have win 7?

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