Skip to main content
November 22, 2025
Question

Error code 190 when trying to install Adobe Illustrator

  • November 22, 2025
  • 2 replies
  • 126 views

Hi Team,

 

I hope this finds all of you well!

 

I am unable to install Adobe Illustrator due to error code 190. I am currently using the Creative Cloud Desktop app. Using Windows 11 pro, i7-11700 processor, 32 gb of RAM, RTX 3080 video card. I already have Photoshop and InDesign installed. However, I keep getting error code 190 whenever I try to install Adobe Illustrator.

 

I hope someonw can help me. I am unable to reach an agent right now because the AI states they are currently unavailable.

 

I hope to hear from someone soon.

 

Thank you, take care & have a great day!

2 replies

John T Smith
Community Expert
Community Expert
November 22, 2025
kglad
Community Expert
Community Expert
November 22, 2025

type winver in your os search field 

copy a screenshot of the winver panel

paste it in a reply here