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tylerDurden63
Participant
July 10, 2020
Question

Error Code 191 while Installing Adobe XD. Tried everything in this forum, Didn't hepl

  • July 10, 2020
  • 1 reply
  • 322 views

Here is the error log it is showing:

I tried WSReset, I changed the read -write permissions of required folder, updated all apps in Store. I ran the Cleaner tool 5-10 and deleted by Browser's AdBlocker. Nothing seems to help. How do I install Adobe XD?

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
July 10, 2020

TylerDurden63, you can find additional troubleshooting steps on how to resolve Error 191 at https://helpx.adobe.com/xd/kb/fix-error-code-191-when-installing-xd.html.

 

If those steps have all failed, then please begin a chat session at https://helpx.adobe.com/contact.html so that direct assistance can be provided.

Just Shoot Me
Just Shoot Me
Legend
July 11, 2020

Jeff that link you posted is an INTERNAL site that, for me and I suspect other users, cannot access. I would think only Adobe Staff can access it.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    July 13, 2020

    Thanks, Just Shoot Me!  I have updated the link.

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