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Prof. Bob
Prof. Bob
Participant
October 11, 2017
Answered

Error Code: 201

  • October 11, 2017
  • 1 reply
  • 7179 views

I am attempting to install CreativeCloud using the CreativeCloudSet-Up.exe setup file. I am receiving an Error Code: 201 message. I have attempted all suggested troubleshooting ideas from the following webpages:

Does anyone have an idea of why this is happening?

Is there an offline installer?

Thank you in advance.

This topic has been closed for replies.
Correct answer kglad

I am not sure what you are wanting to know. I have stated that I have successfully attempted all troubleshooting listed above. That includes the connection test.

If anyone has any helpful suggestions that would be great.


using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 11, 2017

that's usually a connection error.

are you seeing that while downloading the exe file?  after installation of the cc app and during installation of an adobe program?  sometime else?

Prof. Bob
Prof. BobAuthor
Participant
October 11, 2017

It occurs when I run CreativeCloudSet-Up.exe

The program title is Adobe Installer with a label that reads Initializing, and the status bar begins to move a few percentages. Then there error occurs with Error Code: 201

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 11, 2017

    confirm that you can connect to the secure adobe servers.

    for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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