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Participant
October 23, 2018
Question

Error Code 202 when Installing CC Update

  • October 23, 2018
  • 1 reply
  • 10197 views

"There seems to be a problem in extracting files. It could be because there is no space on the disk (I have 256GB empty). For additional troubleshooting..."
I have read the Staff responses--forwarding people to a thread about a different error code.

I am receiving an A12E1 error when trying to install my Creative Cloud applications

That will not help me here.

I made sure I have no firewalls on or proxies in Network Preferences

Help?

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
October 23, 2018

Code 202 https://forums.adobe.com/thread/1485561

 

NOTE - This OLD FORUM link is no longer good, it goes to a generic page

Participant
October 23, 2018

That link goes to a "Page Not Found" Page

Bani Verma
Community Manager
Community Manager
October 24, 2018

Hi Thenaxxx,

Error 202 indicates the downloaded asset could not be download or extracted. Please make sure you have a stable internet connection when trying to update or download any Adobe app.

As you have mentioned you have all the permissions, I would still insist in confirming that by checking the following help document: Preferences folder read-only error | Permissions issue, make sure all the folders listed in this document has full read and write permissions on your machine.

Also, it would help if you can turn off any anti-virus or internet security software installed on your machine for the time being.

Let us know if this helps.