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NotMrTechno
Participant
June 13, 2017
Answered

Error Code 50 on the Creative Cloud Install.

  • June 13, 2017
  • 4 replies
  • 3688 views

I downloaded Creative Cloud as usual and it worked fine. Some problems occurred, and I needed to reinstall it. So I uninstall it completely and I run the setup. Error code 50 happens, which the solution is to uninstall Creative Cloud and reinstall it, BUT I'M GETTING IT IN THE INSTALLER! Please help, I can't make videos on my channel now because of this!

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Correct answer NotMrTechno

Sorry for the inconvenience, a quick restart fixed the problem

4 replies

NotMrTechno
NotMrTechnoAuthorCorrect answer
Participant
June 13, 2017

Sorry for the inconvenience, a quick restart fixed the problem

Participant
July 29, 2017

Two day install waste too much time, only get Error Code: 50.

Adobe 收錢快, 服務極度緩慢, 後悔......

Kanikas
Community Manager
Community Manager
June 13, 2017
Participant
June 13, 2017

The solution is here: "Failed to install" error received when installing Adobe Creative Cloud desktop app

I had to run the tool that uninstalls the desktop app. Weird, I know. (I'm on Windows 10.) But Using the tool to uninstall Creative Cloud actually worked.

Follow the steps carefully. Download the uninstaller, uninstall, then download and run the cleaner, check the log like it says (The log is a document with almost nothing in it, but Adobe warns it could have errors), and then you're free to reinstall Creative Cloud.

Good luck!

John T Smith
Community Expert
Community Expert
June 13, 2017
NotMrTechno
Participant
June 13, 2017

I've tried every action there but nothing works. Do you know any other way that works?