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annakfb
Participant
June 6, 2016
Answered

Error code 7 on win7 64 bit trying to install apps on creative cloud

  • June 6, 2016
  • 3 replies
  • 384 views

I cannot get any apps to install....Have used the cc cleaner, adobe cleaner and restarted several times and still get the same error code. Signed for a year's subscription and now it isn't even installing!

This topic has been closed for replies.
Correct answer Bani Verma

Hi Annakfb,

Please refer to the below link :

Errors "Exit Code 6" and "Exit Code 7" installing Adobe Creative Cloud, CS6, and CS5.5

Also see, FAQ’s for Creative Cloud Installation Failed and Launch errors:

Let us know if this helps.

3 replies

Ned Murphy
Ned Murphy
Legend
June 6, 2016

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

Bani Verma
Bani VermaCorrect answer
Legend
June 6, 2016

Hi Annakfb,

Please refer to the below link :

Errors "Exit Code 6" and "Exit Code 7" installing Adobe Creative Cloud, CS6, and CS5.5

Also see, FAQ’s for Creative Cloud Installation Failed and Launch errors:

Let us know if this helps.

Govardhan.V
Govardhan.V
Participating Frequently
June 6, 2016

Please post complete error message . or if possible post screenshot.

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