Error code: 71 when trying to install Creative Cloud (Win10) Desktop app

Have hit a brick wall trying to install Creative Cloud on my mac running Win10 via parallels.

When I try to run the executable (even when right clicking to "Run as Adminstrator") I get the following error message.

"We've encountered the following issues:

This application cannot be run from a network drive. Please

copy it to a local folder and re-launch it. (Error Code: 71)"

I don't see any options to download the entire executable. I've tried downloading from IE, Edge and Chrome.

Any suggestions?

Thanks in advance.

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Correct answer katherinev55789729

Hi,

I ran into the same problem. Save the download file to your local machine from within your Win10 environment.

This PC

> Select Local Disc (C:)

It should look like this

C:\Users\YourFolder\Desktop

And once you have it saved there double click to RUN.

Best Regards,

Katherine

Participant

Hi,