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Participant
June 23, 2021
Question

Error code : 72

  • June 23, 2021
  • 1 reply
  • 245 views

I can't install AI CC I did all the solutions, but nothing helped:

 

1. I was updates Windows.

2.Disable Group policy

3.Install the latest digital certificate

 

noting help still Error

what else can I do?

 

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1 reply

AxelMatt
Community Expert
Community Expert
June 23, 2021

Please try to run the installer as an Administrator.

In the Explorer do a right click to the installer and choose "Run as Administrator"

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo